When big companies build new office or commercial spaces, they have teams of lawyers and consultants who help them navigate the permitting process.
Small-business owners don’t have that same luxury, and city hall can often be a confusing place.
That’s where OpenCounter comes in. The tech company works with cities to make the permitting process easier and more tech friendly. They take the many rules and regulations a new business owner might need to understand and present them in an intuitive way through their online portal.
It’s an idea that more cities could use to help spur new business. In a conversation with CALinnovates Chief Evangelist Kish Rajan, OpenCounter co-founder Peter Koht pointed out that America is 49th in the world for ease of starting a businesses and 33rd for ease of construction permitting. These complications create real problems for new business owners.
“This is not a problem unique to California,” said Koht. “We need citizen-focused permitting.”
Koht and his co-founder, Joel Mahoney, approached the problem from a design point of view. The information that new businesses need is mostly already on a city’s website. OpenCounter uses algorithms and natural language to present that information in a way that more people can easily use.
Listen to the full interview below:
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