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Business News Daily – Big Data: What Does Your Business Really Need?

(Originally posted in Business News Daily)

As a business owner in the modern world, you’ve probably heard a lot about Big Data in recent years. Maybe you’ve even started using it to inform your business decisions. But because of the enormous volume of data being generated every day, it’s difficult to know if you’re really using it effectively.

“Every industry vertical today is opening up to the Big Data world,” said Anil Kaul, the CEO of intelligent analytics company Absolutdata. “Small businesses … have started leveraging a combination of in-house and third-party technologies for developing a 360-degree view of their customers using data coming from multiple sources. However, the main challenge … is to determine which data to really focus on and how they can extract the real value from that data.”

Click here to read the full article.

Contra Costa Times: Guest commetary – In world of innovation Golden State is not so golden

By Kish Rajan

Recently, Narendra Modi became the first Indian prime minister in 30 years to visit Silicon Valley. Given his reputation as the most tech-savvy prime minister in India’s history, it makes sense that Modi broke the dry spell.

The purpose of Modi’s visit was to spread the gospel of Digital India, his initiative to turn India into one of the most digitally-connected countries in the world. At a dinner hosted by Silicon Valley luminaries such as Adobe’s Shantanu Narayen, Google’s Sundar Pichai and Microsoft’s Satya Nadella, Modi called Digital India an “enterprise for India’s transformation on a scale that is, perhaps, unmatched in human history.” Modi wants to “change the way (his) nation will live and work.”

Inspiring stuff.

But Modi’s words were unintentionally tinged with irony. He was making his pitch in the heart of a state that is slowly atrophying.

When politicians discuss tackling California’s problems, including the drought, crumbling roads and environmental degradation, they hardly ever turn to the high-tech industry for help.

Meanwhile, Modi is tapping companies such as Cisco, Intel and IBM to help make Digital India a reality. To that end, Qualcomm has already made a commitment to invest $150 million in Indian startups.

Though Modi came here looking for support, California should be looking to Modi for inspiration. Our state, which houses these high-tech giants, fails to innovate to meet our public needs.

 

Read the full article here.

It’s Time to Rethink Ridesharing at Mineta

By Kish Rajan

LAX. SFO. John Wayne. San Diego.

This is a list of the major airports in California that have embraced competition and innovation by allowing rideshare pickups on their property. Conspicuously absent from the list is San Jose’s Norman Y. Mineta International Airport.

Earlier this year, the San Jose City Council voted to approve a pilot program allowing rideshare companies like Lyft, Sidecar and Uber to pick up customers at Mineta. The City Council hailed the vote as pro-innovation despite evidence to the contrary.

What evidence?

Not a single rideshare company chose to participate.

Today, a City Council committee hearing will be held to review the pilot program. This hearing is unlikely to include praise for the program, but does provide an opportunity for the City Council to rethink its decision and perhaps will pave the way for a U-turn…

Read the full article on Medium here.

Fox & Hounds: Rideshare Companies Don’t Need TrustLine In Order To Protect Consumers

There’s no question that when it comes to ridesharing, especially when children are in the car, safety is paramount. Customers need to trust that their drivers are committed to keeping them safe and that the drivers are thoroughly and properly investigated before they’re allowed behind the wheel. There can be no compromise on public safety.

This is something that everyone understands, whether you’re a parent like me, or a company offering rideshare services to the public. The question for rideshare companies is: “How do we protect the public at large while still fostering a culture of efficiency and innovation?”

The answer is that private sector background checks and the use of real-time driver-rating systems ensure the highest degree of consumer safety and security. There is little to gain from adopting additional state-imposed background check requirements for rideshare drivers, especially when the requirements being proposed won’t actually make riders safer.

Read the full article here.

The Hill: Songwriters are fighting the wrong fight

A number of prominent members of the songwriting community will descend on Capitol Hill today to lobby lawmakers that streaming music platforms (not to mention many other businesses that play music, from restaurants to hotels to local coffee shops) should pay out more of their revenue to publishers and songwriters. Of course songwriters deserve their fair share, but are they are pointing their fingers at the wrong culprit?

First, let’s acknowledge that artists and record labels earn exponentially more from streaming than songwriters and publishers, so it’s only natural for songwriters to balk at the state of affairs in music streaming royalties.

However, some streaming services currently pay upwards of 50 or even 70 percent of their revenues towards royalties, and depending upon the results of a looming decision by the Copyright Royalty Board, these percentages could rise substantially.
Spotify reports that it has paid over $3 billion in royalties, and Pandora recently announced that it has paid out a total of $1.5 billion. But in unpacking the problem, one realizes the tension between songwriters and the digital platforms is misplaced.

The frustration for songwriters and publishers is that they don’t know where that money is going. There is no transparency and no way for songwriters to track what they are earning from royalty payments.

Read the complete article here.

Mercury News: New economy requires a new safety net

By: Mike Montgomery

When the California Labor Commission ruled that Uber drivers are employees and should therefore be entitled to benefits, it showed how out of touch our regulators are with the new economy.

The ruling is another reflection of outdated thinking about the employee-employer relationship. Digital platforms and apps are reinventing the intersection of supply and demand. This change may have skyrocketed with ride- and home-sharing, but we will soon use these systems for all types of services, from parents finding Little League batting coaches for their kids, to truckers picking up extra loads on their routes.

These new platforms are creating profound change. Over the last 40 years we’ve gone from a workforce where an employee had two or three employers over his or her lifetime to workers now switching careers regularly and even scaling by hiring their own employees along the way…

(Read the full article here)

Sharing Is Caring In Los Angeles

by Kish Rajan

On Tuesday, Los Angeles City Hall was the hot spot for anyone who cares about the future of the sharing economy in the City of Angels. I made the trek in order to testify on behalf of the companies that are revolutionizing consumers’ lives as part of what we call the personal enterprise economy.

This new economy lets people work on their own terms. People can work when and where they want with no duty to clock in or out or report to a boss. Undoubtedly, there are issues to work out given the recent decision handed down by the California Labor Commission saying Uber drivers should be considered employees. But that issue might ultimately be better resolved by creating   a new classification of worker that will decouple benefits from employers. This would allow people to “work” for multiple companies (or, more precisely, platforms) while still benefiting from things like Social Security, unemployment insurance and workers comp.

Back to the issue at hand…the morning session before the full City Council was all about rideshare, while the afternoon (and early evening – it was a long one) was focused on homesharing before the Planning and Land Use Management Committee (“PLUM”).

There were many arguments in favor of the new technologies; and there was a basic consensus that these new business models are here to stay. So the question wasn’t whether to allow these businesses to operate — but under what rules.

The City Council was, for the most part, thoughtful and tried to understand the facts and to consider the right ways to regulate the app-based engines of the new economy.

But at times, the council defaulted to the standard thinking of trying to apply existing regulatory approaches to new models. Some council members certainly understand that new approaches are needed. CALinnovates looks forward to continuing to educate Los Angeles’ councilmembers on appropriate ways to blend smart regulations into the public policy process rather than defaulting to outdated thinking.

Dozens of supporters turned out to argue passionately about the sharing economy. Hundreds of Angelenos showed up to urge their elected officials to consider the issues and make informed choices about the future of Uber, Lyft, Sidecar and Airbnb.

The stars of the rideshare session were Councilmembers Mike Bonin and Bob Blumenfield. While Bonin was more outspoken, Blumenfield masterfully navigated the chaos and delivered a vote by the slimmest of margins that allows Uber and its brethren the right to pick up passengers at LAX. Without these two standing up for innovation, the vote would have swung in the opposite direction. Silicon Beach should take note of the two protectors of innovation:

 

“People are baffled that they can take ride share to the airport but can’t take one home.” – Mike Bonin

“We need a uniform standard.” – Mike Bonin in pointing out that limousines, town cars, fly away shuttles and courtesy shuttles do not require background checks.

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“There are terrible anecdotes on both sides. I don’t want to legislate on anecdotes, but data.” – Bob Blumenfield

 

Ultimately, the data trumped the anecdotes and those wishing for a world-class airport (it’s coming) can rejoice that LAX does offer world-class transportation options.

While there was full clarity on the rideshare issue, the home share discussion will continue as the council considers a bill co-authored by Bonin and Council President Herb Wesson.

In the end, Los Angeles’ elected officials showed that they understand that innovation is critical to the city’s future. The council wants to get it right. They need ongoing help and encouragement to get there, and we’ll be there every step of the way.

 

Links:

Los Angeles Times

http://www.latimes.com/local/lanow/la-me-ln-uber-lyft-lax-20150824-story.html

http://www.latimes.com/local/lanow/la-me-ln-airbnb-rental-regulations-20150825-story.html

ABC 7

http://abc7.com/news/los-angeles-city-council-approves-plan-to-allow-uber-lyft-pickups-at-lax/956634/