Platform Access

No One Should Have To Choose Between Health Care And A Smartphone

By Mike Montgomery

Rep. Jason Chaffetz (R-Utah) made a serious blunder that should concern the entire entrepreneurial community when he said on CNN Tuesday that “rather than getting that new iPhone that [people] just love … maybe they should invest in their own health care.”

He was on TV to defend the Republicans’ newly rolled out alternative to the Affordable Care Act. Instead he put his foot in his mouth and in doing so posited a gross misconception that owning a smartphone in today’s digital economy is, somehow, a luxury.

Although Chaffetz later walked back the statement, it’s still worth discussing. Let’s put aside the fact that the average annual cost of health care last year was $10,345 per person and that most people can get new smartphones for less than $50 per month by signing a contract with a carrier. There’s clearly no cost comparison here.

But on a deeper level, Chaffetz’s comment shows a severe lack of understanding of modern technology, entrepreneurship and the trajectory of the economy. A smartphone is not only a necessity for people who work on-call shifts or who work remotely or in the gig economy. Smartphones are potentially the greatest invention of our modern age not just because they enable us to text, make calls and surf Facebook, but also because of the way they can help us stay healthy. Rather than face a binary choice between health insurance and an iPhone, as Chaffetz proposed, perhaps insurance plans should provide beneficiaries with a smartphone that could easily be considered a required piece of health care hardware for the 21st century.

Every day new apps are emerging that are related to health. There are apps that can track your exercise and food intake. There are apps that remind people to take their medications, drink more water and even meditate to manage stress. These small innovations can go a long way toward helping people stay healthier and out of the doctor’s office.

But for people who do become sick, smartphones can be a lifeline. People who live in rural areas can communicate with specialists hundreds of miles away. Smartphones have the potential to eliminate the expensive paperwork that can add costs and time to people getting the care they need. Smartphones offer a future where consumers could one day shop for the best prices on procedures like knee replacements and MRIs. The possibilities are endless.

Chaffetz’s comment shows that there is still a dangerous divide between reality and Washington, D.C. If politicians really care about making health care cheaper and more widely available, they should work with entrepreneurs to come up with modern solutions to this age-old problem. Equating smartphones with wasteful spending is not the way forward.

This article was originally published in Forbes. 

Why the FTC must regain its power as the top cop in online privacy

By Tim Sparapani

There are a few things that are constant in this world: death, taxes, and the fact that every new administration rethinks regulations.

That can be a big problem, especially when it comes to consumer privacy rights. The rules that govern how companies collect, use and share consumers’ data shouldn’t ebb and flow like the tides. They should be cemented in place to give companies and consumers desperately needed assurance that the landscape won’t keep changing.

For years, privacy advocates like me have pushed for protections on consumer data collected on and offline. We urged that the U.S. Federal Trade Commission (FTC) be given additional resources to focus specifically on the misuse of consumer data collected offline and merged with online data.

Unfortunately, the FTC’s wings were clipped when another federal agency, the Federal Communications Commission, expanded its previously narrow privacy authority. While that might sound like something privacy advocates would applaud, it’s a move that’s only muddied the waters and, arguably, reduced protections for consumers’ online privacy.

The U.S. Federal Communications Commission’s (FCC) self-approved expansion of authority actually displaced the FTC entirely. FTC staff had consistently policed online privacy with an impressive level of authority and competency.

That not only left consumers’ privacy in limbo, it pushed innovators and startups into a chaotic, unpredictable regulatory landscape for all online products and services that make use of consumer data.

The confusion that resulted from this was compounded by the election. Before the FCC could even hire privacy experts or prepare policy pronouncements, a new commission was ready to walk through the door. That’s why it is long past time for Congress to impose some order on the privacy landscape. One easy thing Congress can do is return the FTC to its place as the top privacy cop on the internet beat.

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This piece was originally published in The Hill 

In These Chaotic Times, Democrats Need to Rethink Priorities

By Mike Montgomery

It was crunch time. With less than two hours to go before the U.S. Senate narrowly confirmed the controversial Betsy DeVos as the next secretary of education, a group of prominent Democratic senators huddled on Capitol Hill for a press conference about … something else.

What could have been more important? The so-called travel ban? President Donald Trump’s foreign policy agenda or the onslaught against federal environmental regulations?

No, they gathered to talk about the future of net neutrality and the concern that at some point in the future, the FCC might decide to alter its approach to governing the internet.

Don’t get me wrong: I fully support a free and open internet, but more fundamental issues must take precedence in these trying times, especially when a torrent of constituent feedback can permanently turn the tide on matters of national importance — where focusing on net neutrality today may mean a constituent decides not to weigh in on opposing Steve Bannon’s spot on the National Security Council.

As a parent and a progressive Democrat, I am disappointed to see vital energy and focus diverted from the DeVos vote. On Tuesday, the Senate confirmed the unqualified DeVos to run the department that serves 50 million students across more than 100,000 schools. Why was discussing something like net neutrality, on that day specifically, more important than discussing a contrasting progressive vision for the future of our public school system or supporting actual education voices?

That’s not to say that net neutrality isn’t important. It is and will remain so. But progressives who are also net neutrality proponents should be disappointed that any attention was deflected on an historic and consequential day to discuss what the FCC might do in the future regarding net neutrality.

DeVos was confirmed by the narrowest of margins – and perhaps if senators were focused on that issue and not net neutrality, perhaps there could have been at least one more last-gasp attempt to convince one additional Republican to vote against DeVos. Instead, they were preparing for a press conference that did not need to be held that day.

Unfortunately, what’s done is done. There is no reset button for anyone to push. DeVos is the secretary of education, and net neutrality is in place as firmly today as it was earlier this week.

Net neutrality deserves attention and protection — but it needs a thoughtful legislative conversation to codify an open internet, not press conferences and partisanship. For those who want to preserve the basic principles of net neutrality but are fearful that the FCC will abolish the Open Internet order, it’s time to take this fight to Congress. As we’ve said all along — only by cementing net neutrality into law can the government hope to create a stable environment for consumers and existing and future tech companies alike. We need bipartisan legislation that will remain immune to the whims of any particular administration and survive partisan politics.

Many people I know feel displaced and voiceless in today’s political environment. The last few weeks have shown that activists are finding new ways to express their points of view – but the firehose of issues is unrelenting and daunting. Health care, immigration, education, the Supreme Court, the environment – the list goes on. We all need to remind ourselves that there’s a proper time and place for important debates like net neutrality. Tuesday was not that day.

Mike Montgomery is executive director of CALinnovates, a nonpartisan coalition of tech companies, founders, funders and nonprofits determined to make the new economy a reality.

Originally published in Morning Consult

CALinnovates Calls on Congress to Enact Bipartisan Net Neutrality Legislation

February 7, 2016

The following quote can be attributed to CALinnovates Executive Director Mike Montgomery:

“To quote Yogi Berra, ‘It’s déjà vu all over again.’ Well into a decade of debate about Net Neutrality, it simply won’t go away. CALinnovates takes very little satisfaction in saying we saw this coming, but we’ve been calling for a Third Way that could affirmatively cement the tenets of Net Neutrality into law forever. Instead, Net Neutrality is apparently back on the table, perhaps having experienced a slightly longer shelf life than a ripe banana.

“By passing bipartisan Net Neutrality legislation, Congress can enshrine lasting laws into place that will remain immune to the whims of any particular administration and survive partisan politics. A regulatory roller coaster makes consumers and the business community queasy. Let’s settle this issue once and for all. The time is now.”

CALinnovates Welcomes Call For Fresh Look at Online Consumer Privacy Rules

By Tim Sparapani

Innovators and startups welcome the news that policymakers are taking a fresh look at how to protect consumers’ privacy online.  While the headlines may try to spin this as just another partisan food fight, in truth it’s an incredibly important opportunity to restore balance and clarity to consumer privacy rules in the online ecosystem.

As we’ve said from the start, the privacy rules adopted late last year by the Wheeler FCC were clearly flawed and the ongoing jurisdictional tussle over privacy needs to be resolved for the benefit of consumers and companies alike. The Wheeler rules created an inconsistent, confusing patchwork, in which consumers’ private information on the internet would be protected differently depending on which servers and routers their data happened to be crossing. Yes, the exact same data would arbitrarily enjoy different levels of protection. 94% of consumers believe that all companies collecting their information online should face the same set of rules – and they’re right. The Wheeler rules break from the bipartisan FTC privacy framework that has seen the internet thrive and grow in other ways, introducing new friction and erecting confusing and unjustified new obstacles to even the most mundane uses of data any consumer would see as non-sensitive.  This kind of regulation is bad for consumers, bad for entrepreneurs, and bad for innovation.

In addition, a little known consequence of the Wheeler rules was that they jeopardized the United States’ privacy agreement with the European Union. The Privacy Shield is predicated in part on the United States having a single, lead consumer privacy agency, and the dilution of the FTC’s authority puts this agreement at risk.

We’re glad that policymakers at the FCC and in Congress will have an opportunity to review the rules again and, hopefully, correct these flaws.  A return to the FTC’s role as the lead privacy enforcer would allow innovators to do what they do best: innovate. In addition, a consistent set of rules would do well to assuage consumer advocates’ concern that gaps in enforcement would delay critical privacy actions when companies are ignoring or outright abusing their data responsibilities to their customers.

In Cancer Fight, Artificial Intelligence Is A Smart Move For Everyone

By Mike Montgomery

Cancer, unfortunately, touches almost everyone. Like far too many, I’ve lost friends to this horrific disease. Luckily, there are a number of exciting technologies on the horizon that might help save lives.

For instance, right now, women depend on monthly home exams and annual mammograms to detect breast cancer. Soon, though, they may have another option. Cyrcadia Health, a cancer therapy startup, has developed a sensor-filled patch that can be inserted comfortably under a bra for daily wear. Connecting through the woman’s smartphone or PC, the patch uses machine-learning algorithms to track the woman’s breast tissue temperatures and analyze this data at the Cyrcadia lab. If it detects a change in pattern, the technology will quickly alert the woman — and her health-care provider — to schedule a follow-up with her doctor.

“This technology is fully automated in the cloud,” says Rob Royea, CEO of Cyrcadia. The patch, whose predicate is FDA cleared, is expected to hit the market next year and had a greater than 80% historical trial success rate in detecting tumors, even in dense breasts (which are typically tough to read in a mammogram).

Cancer therapy startups that use artificial intelligence (AI) algorithms are proliferating. While some parts of the tech industry are coming under fire for creating products and services that only help the wealthy (most people don’t really need things like on-demand liquor delivery), this is one area where technology is being used to help everyone.

Read the full article here.

Smart Companies Like Disney Show Why the FCC Is Wrong on Set-Top Boxes

by Mike Montgomery

t’s hard to see what’s missing at Disney. The giant entertainment company (one of the biggest companies in the world with a $147 billion market cap) already has Lucasfilm, Marvel, Pixar, ABC, ESPN, theme parks, hotels and TV channels galore.

But even Disney, as big and powerful as it is, must make deals with distribution partners such as Comcast, Netflix and Apple to get its movies and TV shows delivered to consumers in the manner they desire. So it wasn’t a huge surprise to many media watchers when Disney CEO Bob Iger announced earlier this month that the company was considering buying Netflix or Twitter in order to have its own distribution platform.

“The biggest thing we’re trying to do now is figure out what technology’s role is in distributing the great content that we have,” Iger told the crowd at the Boston College Chief Executives Club. “It’s one thing to be as fortunate as we are to have [our content] but in today’s world, it’s almost not enough … unless you have access to your consumers.”

Now, Disney may never actually buy either Netflix or Twitter, but the point is that when smart people in the media world are thinking about how to get close to the consumer, they are coming up with creative, market-driven solutions – not by asking the government for favors.

Over the past few years the way we consume entertainment has changed in unimaginable ways. People can watch what they want where they want when they want. Children coming of age today have no concept of a linear TV schedule where you have to be in your living room at a certain time to watch your favorite show. To them the world of TV and movies is just an endless giant living library that can be accessed from almost anywhere.

This kind of creative disruption is healthy for an industry and it’s exciting to see creators and innovators rising to the challenge.

And it’s crucial that this movement not be stopped by the FCC.

Read the full article here.

The Future Of Health Care Is In Data Analytics

by Mike Montgomery

Every minute of the day, eCare21, a remote patient-monitoring system, collects thousands of pieces of health data about more than 1,000 senior citizens. The telehealth system uses smartphones, Fitbits, Bluetooth and sensors to collect information about things like blood pressure, physical activity, glucose levels, medication intake and weight. The information is then compiled on a dashboard so that the patients’ doctors, loved ones and caregivers can keep an eye on them and provide proactive care, even from hundreds of miles away.

This is proving to be a valuable service for individuals managing complicated health situations. But Vadim Cherdak, CEO and president of eCare21, says we are only scratching the surface. Once his company partners with a big data analytics service, it will be able to glean even more useful insights from the intense amount of data flowing in.

Cherdak expects to be able to deeply analyze the data to provide better alerts and tailored recommendations for patients and caregivers. Cherdak has been looking at big data systems such as IBM WatsonCloudvara and Hortonworks, but the industry is still in the pioneering stages. No one yet knows the best way to make sense of the vast troves of data.

This kind of telehealth — which eliminates geographical constraints by using technology to help people receive timely medical care no matter where they are — is on the upswing. In fact, according to the National Business Group on Health, nine in 10 large employers will provide telehealth services to their employees in 2017. By 2019, NBG predicts, this number will leap to 97%.

Telemedicine may alleviate some of the struggles currently facing the health-care industry. We have an aging population, a shortage of physicians and an increasing need to manage chronic diseases. We also need to keep burgeoning health-care costs in check. Thanks to “constant technological innovation, increasing remote patient monitoring and rising use of treatments that require long follow-ups,” Mordor Intelligence predicts that the global telemedicine market will reach more than $34 billion by 2020.

Read the full post here.

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